Proficiency in Technological, Organizational and/or Operational Change Management, Negotiation, and Conflict Resolutionįamiliarity with Budget / Financial Management including Business Case creation and management Understanding of source control management systemsĪbility to run multiple projects, competing priorities and tight deadlinesĮxcellent written and verbal communication skillsĪbility to execute successfully with minimal management oversightĪbility to provide impact assessments of future business capabilitieswith limited scopeĪbilityto model process/data relationships and event sequencingįamiliaritywith multiple business disciplines andfunctionsĪbility to tie business processes to application relationships and functions Strong working knowledge of Windows 7, Apple OSX, and Microsoft Active DirectoryĪbility to understand admin rights issues and provide solutions to end users that fulfill their needs yet are in compliance with all company policies concerning IT RiskĬore understanding of workstation configuration management and security across Windows and Mac OS X computers Works directly with Department Heads to develop long and short-term technological objectives forthe groups, and ensures on-boarding processes for future employees are addressed promptlyĥ Years of technology operations or Client Services experience Provides support to all mobile devices that are being introduced to the environment Provides remote support for Digital employees as needed (e.g., Mac OS X, non-packages applications being tested) Resolve standard and non-standard application installation issues that are outside of Chaseprocess because of Digital Services unique needs. Trains and advises new / current employees on process and administration

Offers technical assistance to fellow team members to minimize down time Identify issues and find solutions for new technology needs within Digital and work with Chase engineering so those solutions are accepted, approved, and in compliance with all company policies regarding IT RiskĬollaborates with of members of the Digital Usability team, support the OVO Usability Lab, Monitor usability sessions and resolve any technical issues that may occur during studies Leads the development of use cases and the execution of software initiatives to improve cross-departmental collaboration Resolves Software Development issues involving Chaseor Vendor teamsĪnalyzes data and creates reporting concerning, Asset Management, Communications, Departmental Policies, and other analytics that are directly related to the day-to-day performance of the department Partners with Development, Infrastructure, andProgram Staff Supports Next Generation Chase Online Application Development teamsĭrives changeresulting indepartmental and interdepartmental efficiency gains

Resume star app for mac pro